Home » Service » FAQ » eMTB
  • Q Can I make technical modifictions to my Bafang motor?

    A You definitely should not do so, as this will invalidate the operating licence and tuning is prohibited by law. With tuning modifications you change the tested functionality of your e-bike and thus endanger yourself and other participants in traffic. In addition, your insurance company may refuse to pay benefits in the event of damage.
  • Q Which level of support is most useful for an eMTB?

    A That depends on the terrain and the rider. A powerful support level is recommended for dynamic, effortless movement on the trail and when starting off on steep uphill passages. On difficult, challenging passages, however, a medium level of assistance should be selected in order to be able to control the bike with maximum sensitivity using the pedals. In any case, take your time with a new eMTB and experiment which support level offers you the most natural riding feeling and the best flow in which situation.
  • Q Are eMTBs allowed to come into contact with mud and water?

    A Of course, e-bike motors are sealed. However, eMTBs should be cleaned of dirt after each contact with water or mud, so that no water settles anywhere. In addition, if the eMTB is stored for a longer period of time - for example in winter - a humid microclimate should be avoided. In such cases, we recommend additionally removing the battery and storing it in a dry place at room temperature.
  • Q Which drive system is best suitable for an eMTB?

    A This depends on the intended use of the product. For eMTBs today, mid-mounted engines are often favoured because they offer a very natural feel and excellent control even on difficult terrains due to their low, central centre of gravity and balanced weight distribution. If the bike is used on less difficult terrains, a rear engine can be an alternative.

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