Home » Service » FAQ
  • Q What is the best level of support for riding long distances?

    A On longer tours it is advisable to ride with the lowest possible support level, depending on the situation. This increases the range of your battery considerably. If you have ambitious daily goals on your tour, it is worth considering the purchase of a second battery. You can obtain additional batteries from your authorised dealer.
  • Q How long does it take to fully charge the battery?

    A The charging time depends on the capacity of the battery and the charger. For more details, please contact your dealer. 
  • Q Is the range reduced by more luggage?

    A Heavy luggage requires more power from the engine of your eTouring bike, which also reduces battery life. However, in this case you can increase the range by simply carrying a second battery. Additional batteries are available from your dealer.
  • Q Is it possible to carry more luggage on the eTouring bike because of the drive system support?

    A Thanks to the powerful support of a motor, you can carry significantly more luggage on the carrier and in saddlebags. However, please make sure that you do not exceed the total weight of your eTouring bike.
  • Q Can I charge the battery separately, for example in the office?

    A This depends on whether the battery can be removed from the eCity bike at the manufacturer or not. If separate charging is important to you, it is best to make sure that the battery can be removed from the bike of your choice before you make your purchase decision.
  • Q Is every battery secured with a lock?

    A That depends on the manufacturer of your e-bike. Some batteries are also permanently integrated into the frame and can only be removed or replaced by a qualified dealer.
  • Q Can the battery stay on the eCity bike during the day?

    A Yes, this is possible if the battery is secured by a lock. This feature is particularly useful in city situations, as it allows you to save time on shopping trips with several stops without having to remove the battery each time
  • Q Which drive systems are suitable for eCity bikes?

    A For eCity bikes there are front wheel, rear wheel and mid drive motors. Personal preferences are the main factor in the selection process: The front-wheel drive scores points primarily because of its very low weight. ECity bikes powered by a rear engine offer a rather sporty riding experience and often also offer the possibility of energy recovery during braking (recuperation). The advantages of the mid-drive motors are the eCity bike's well-balanced centre of gravity, the resulting harmonious riding experience and lower power consumption due to the more direct power transmission.
  • Q How much extra weight does an eRoad bike have?

    A Specially developed engines for e-bikes are generally lighter than conventional e-bike engines. Together with the battery, this results in an additional weight of approximately 4 kg. Apart from the weight, however, you should also pay attention to a compact design. The Bafang M800 drive system sets standards for both criteria.
  • Q Are there additional batteries for the eRoad system?

    A No problem: additional batteries are available from your local dealer. In this way you can significantly increase the range of your eRoad bike, for example for brevets and other long distance tours.

Product Category


SULV Industrial Zone, Yueqing City, Zhejiang Province, 325604 China
+86 1386 8793667
© 2021 - EDRIVE COMPANY                                                                                                                                   Support By Leadong           sitemap